Looking For LODGING DEALS Along with A GREAT LODGING ESCAPE!! Wether you are Looking for a Special Place for a Romantic Get-A-Way, Hanging Out with a Group Of Family or Friends, Or For a Special Occasion Celebration CALL Us at 1-716-945-0882 NOW And SAVE ON YOUR GET-AWAY LODGING, ALONG WITH A GREAT LODGING EXPERIENCE!!
Stone Mountain Chalet Lodging

Western New York State Near Holiday Valley & Ellicottville

Reservation Policy

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RESERVATION: Please try to choose at least two chalet Units/Suites from our web-site that will Best suit the needs of You and your Party. Check our On-Line Availability Calendar on the Nightly Lodging Rates Page, to Confirm chalet unit Availability and Lodging Rate. Reservations can be made On-Line or by calling 1-{716}-945-0882 for further assistance in Securing your reservations. Designate One Person to be Responsible for All Payments and Correspondence regarding your reservation. A 50% Reservation Deposit [one half of your Total stay] is required and must be Paid with a Major Credit Card at time of Booking to Gaurantee your Reservation. All Reservation Confirmations will be Followed up with an Office E-mail and/ or a Phone Call Confirming your Requested Reservation Dates, once availability is Confirmed. A Guest Registration/ Security Deposit and Policies forms will be mailed out to you; Please fully Complete, Sign and promptly Return both Forms in order for us to Recieve No Later than 7 days Prior of your Check-In Date. The Remaining Reservation Balance can Either be paid Before your Arrival date, Or is Due at the time of your First Guest Check-In Requirement; [our Standard check-in time is 4PM to 8PM] with either Cash, or a Credit Card and a Valid Photo ID. Late Guest Arrivals After 8:00 pm/ or those with other group members [other than original Reservationist] checking-in Ahead, must be Fully Prepaid Prior [ 1 week minimum] to your arrival date,  with a Credit Card, in addition to attatching a Copy of your Valid Drivers License to your Reservation Forms being mailed back to our office, for our Guest Lodging files.  [ Nightly Lodging Rates Posted, do not include the State & Local sales tax, a 13% Surcharge will be added to each Reservation to cover these fees.]

CANCELLATIONS: Cancellations can Only be made by person Responsible for the Reservation. A Cancellation Notice of any Chalet/ Unit[s] or Suites of more than 30 Days prior to arrival date will be Refunded all received payments less a $75 Cancellation fee [ $50 for units sleeping 2 or less] per each Chalet/ or Unit rented. Renter is Responsible for all nights reserved, [Regardless of actual arrival or departure] on Cancellations of 30 days or less. A written Cancellation notice by the Original Reservationist is also Required. Cancellations received after the refund expiration time Limits will result in forfeiture of all rents and fees, less any prorated rents we can collect, by Re-Renting the reserved unit(s), for the same dates and rates. A 15% Administrative service fee [minimum of $75 ] will be charged per any chalet unit[s] which we can Rebook. Any refunds will be credited to original credit card holder within 7-business days from last day of the original Reservation Departure Date.

CHECK-IN TIME/REQUIREMENTS: Our Standard Check-In Time is 4:00 pm to 8:00 pm [office closes at 8pm].  Person Responsible for Reservations Must be Present at time of check-In with Seem Credit Card and a Photo ID requirement Unless Prior arrangements have been made with Management at the of Reservation Booking or a Minimum of 48 Hours Prior to your arrival date. Guest Reservation Forms mailed out to you Must all be Completed/ Signed and turned back in order for our office to Recieve for our files, before your arrival date. Reservation Balances can be Paid for in full, Before Check-In, or is Due at the time of, First Guest Check-In with Either Cash, or a Credit Card payment Only. No Checks will be Excepted at time of Check-In!  No other Group or Unit Members Will have Access or Occupancy to Reserved Chalet Units/ or Buildings, Unless these above Arrangements have been made. Reservations can not be Guranteed unless Both Guest forms are received and on file in time required  as indicated above. Any Last minute reservations will be manually processed through our Office. EARLY CHECK-IN FEES: EXPRESS AND DELUXE SUITES SLEEPING 4 OR LESS: $25.00*/  CHALETS SLEEPING 6 OR MORE: $50*  Early Check-In *Rates shown are at a Hourly Rate and will be Manually charged at the time of Any Early Check-In Request/ or Arrivals up to Every hour before 4:00 PM and Only if unit(s) being requested have been Completely Serviced and Prepared with Management being Fully able to Make accommodations Available. Early Check-In Requests are Available only to the Person Responsible for Original Reservation Contract. 

CHECK OUT TIME/LATE CHECK-OUT FEES: For those guests that will be arriving late, after 8:00 p.m., it will be your responsibility to make prior arrangements with the office at # 1-716-945-0882 before your arrival date,[48 hours minimum] to arrange to make your final payment and to provide our office with your Completed and signed Guest Registration /Credit card security deposit and Policy Forms in order to receive the lock box combination for the after hours lock box located at our"Office/Checkin Building at 6893 Stone Road" Right of the rental office door. PLEASE NOTE: There will be a $25 per Hour late Check-in Fee Charged to your Credit Card Security Deposit for every Hour after 8pm with late charges Starting at 8:30 pm should our Office have to remain open due to our Reservation/or Check-in requirements, having not been followed. Our Check out Time is 11am SHARP Please Return the Unit Keys to our Office at Time of Departure. Late Check outs must be scheduled in Advance. Certain Fees and Restrictions apply for Any Late Check-outs. NOTE a $50.00 per Hour Late Check out Fee Will be Automatically be Charged To your Security Deposit after 11:30 am. NOTE: At 1pm SHARP an Additional Day of Rental Will be Automatically Charged to your Security Deposit at the current web posted Rate for the Chalet unit(s) being occupied.

CREDIT CARD SECURITY DEPOSIT: A Signed Credit card Security Deposit Form of $500-$1500.00 is Required [ the amount depends on unit Size and your length of stay] before access will be given to any Reserved unit(s).Charges to your credit card deposit may include, but not limited to, Extra Guest,any lost or stolen items, damages, Any Additional Carpet Cleaning [due to excessive use or stains], additional cleaning beyond our Standard Cleaning services. Any Evidence of Animal presence or Smoking, or other Irregularities Recognized by Stone Mountain Chalet owners or its cleaning and maintenance staff. For the safety of our properties,our Policy on Unreported Damage is very Strict and may involve Collection agencies and or criminal proscution. Please report any damage to our office immediately or no later than prior to your departure so that the situation might be handled without third party involvement. NOTE: Unit(s) Security Deposit amounts indicated on your Guest Registration forms are not processed Unless there are Charges Due to Our  Lodging Policies.

SMOKING: Is Allowed Outdoors Only, on your own private deck or covered porch. There is a No Smoking Indoor Policy for all Stone Mountain Chalet Units. Any Evidence of Smoking Inside a Chalet will result in a automatic Charge of $250 for Additional Cleaning Services. This charge includes extensive cleaning of furnishings/walls, professional cleaning of carpets, and deodorizing of unit(s). Automatically Billed to Your Credit Card Security Deposit. NO Exceptions !!

MAXIMUM OCCUPANCY: Please abide by all occupancy limits set for each Chalet Unit. This Limit Applies to all adults and children over the age of 2. Any Guest(s) / Group Exceeding the Unit's Maximum Occupancy Limit Inside or Out, Day or Night can be Evicted without a Refund and will be Subject to charges to your Security Deposit for any Damages, Unauthorized Guests or extra cleaning. OUR POLICY REQUIRES That For Units with a Posted or Quoted Guest Amount and Rate are ONLY for the Amount of Persons indicated on your Guest Registration form. Any Additional Guests can be Charged to the Remaining Balance of Your Stay up Until the time of Check- in ( Please Inform the Office NO Later than Your Arrival / Check-In of Any Addition Guests) After Check-in Your Credit Card Security Deposit will AUTOMATICALLY be Charged $25 Dollars per Day for Each Additional or Unregistered Person Day or Night, that Owners and or Management Observe at Any Time During your Stay. Due to our Guests and owner's liability, no unregistered Guests or persons are allowed on the premises/property of Stone Mountain Chalets. Any Unregistered Persons Over the Maximum unit(s) Amount Allowed will Immediately be asked to Leave the Premisses.

PETS & Animals : NO Animals of any kind are permitted in any of Our Chalet Unit(s)/Suites at any time during your stay without Prior  Written Approval  by Owners . Any Evidence Of a Pet(s) and or an Animal Presence without Owners PRIOR Written Approval  before your checkin  Date will not only  be reason for Automatic Eviction, but also a Credit Card Security Deposit Charge for the Minimum amount of $250(during or after your departure), Plus, additional Charges for  any extra Cleaning or Damage that may have occured due to the presence of an animal. Pet Must be mentioned at Time of Reservation Booking !! 

HOUSEKEEPING: Each Chalet Unit is Set up with Linens, a Blanket and Pillows Per each Bed. TOWELS ARE NOT PROVIDED with your Lodging, but are available upon Request at an additional charge of $5 per each towel set used during your Stay. Our Chalets are Cleaned Before your arrival and after your Departure only. Additional Cleaning Services may be Provided at an extra charge with an advance Request. Owners and/or cleaning staff will examine each unit after check-out to ensure property is left in good order with all contents inventoried and accounted for. Guests, absolutely no removal of any unit items or furniture from one chalet unit to another. ie; due to the inconvenience to us and our next incoming Guests. Renters will be Charged for any missing, damaged or unusable Towels/Linens, Pillows and Blankets. Do not strip the beds upon your departure, please leave dirty towels in a pile in the bath Tub/shower. If any appliances, Heating, jetted tub, Hot tub, Tv, does not work, Stone Mountain Chalets will attempt to have it repaired. The tenanat will not be intitled to any refund for any inoperative appliance or amentities. Stone Mountain Chalets is not responsible for articles Lost, Stolen, or Left Behind in any unit. Any and all articles Must be Retreived in Person by orginal reservationist within 7 days of your Departure Date from our Office or they will be Treated as Disgarded Items. It is the Renters Responsibility to make any and all arrangements with UPS/Fedex Delivery Services for any pick up and return of any articles left behind.

KITCHENS and BATHS: Most Kitchens are equipped with a stove, refrigerator, coffee maker, toaster, microwave, dishes, glasses, silverware, utensils, and pots and pans. Stone Mountain Chalet Rentals also provides a Starter supply ONLY of paper towels, trash can liners, toilet tissue and dish washing liquid.However Guests should come bringing additional quantities of these supplies, especially if you are staying for more than 1 night, any of these above items may be available upon Request at an Additional Charge or service fee per each item.

FIREPLACES & FIREWOOD: A Starter Amount of Firewood and Kindling is supplied for Each Chalet Unit with Wood burning Fireplaces and Wood stoves before your arrival.Fire wood Usage over this amount will be subject to an Additional charge of $ 8 per arm load Upon Request and when Available with a Guest Pickup. Prearrangement of Additional Firewood and Kindling can also be Provided for Your Unit prior to Check-in at an Additional Fee. Make sure damper is Open before starting a fire.Do Not Remove ashes from fireplace, Make Sure fire is Out before Leaving Unit. Any damages caused by misuse of fireplaces or wood stoves (i.e. burn marks on carpet or furniture, smoke damage, broken glass doors etc.) will be charged to your security deposit accordingly.

RECREATIONAL VEHICLES: Registered Guests; Snowmobiles, Trailers , and Rv's are permitted to be parked in Designated Areas by Stone Mountain Chalets. Inquire with office staff regarding Large RV parking in advance. RV home / Bus / Over sized Vehicles Parking is limitied to Designated Areas with a $50.00 per night Fee Charge In Addition to any UNIT RENTAL , Without Unit Rental there is a $125 Minimun per night Parking Fee Charged . Absolutely NO Parking of ANY VEHICLES What so EVER is Permitted on TOWN ROADS and or RIGHT-A-WAYS. Any Violators will be Immediately TOWED at Vehicle Owners Expense without Warning

PARKING: All registered vehicles will be issued a Stone Mountain Parking Permit to be placed in full view. Any unauthorized vehicles will be towed without warning at owner's expense. An extra parking permit may be aquired for an additional fee of $5 per day if authorized. Stone Mountain Chalets strictly prohibits parking of any RV's, trailers, U-hauls, or buses at or on any of our Chalet properties,With out prior Written Arrangements from Managment and Owners Before Your Check-in Date. Renters are allocated 2-3 parking spaces per each rented unit(s) depending on unit(s) size/ 1 additional parking space may be allotted with management's permission. Please inquire with our office regarding possible overflow parking areas.

RESTRICTIONS: Stone Mountain Chalet Rentals reserves the right to restrict renting to anyone who is not over the age of 21 unless prior arrangements have been made with management. Photo ID is required at Check-in. Causes of Evicton NO subletting or assigning of lease, or Any Activity Constituting a Nuisance which is Offensive or Disruptive / Disrespectful to other Guests or Owners and Management will ABSOLUTELY NOT IN ANYWAY BE TOLERATED, this will Result in Immediate Eviction without a Refund Solely at Owners Discretion. In the event that a Rental Property is Unrentable for Any Reason what so ever, Stone Mountain Chalets and or Owners also Reserves the Right to re-assign a rental unit of equal or higher Value, (Providing one is Available) or refund a prorated rental amount to renters at their Discretion. Persons authorized by Stone Mountain Chalets shall have the Exclusive Right to gain access to any Rental Unit and or Premises during the Rental period to make any/all necessary Repairs/or inspections, or to show property for Sale / Rent.

WINTER GUESTS: For your safety and all others, Sledding, Skiing, Snow Boarding, and sliding are not permitted on Stone Mountain Chalets' Property including all driveways and parking areas at any time. Management and owners are not Responsible for any accidents that may result from these activities. Absolutely NO Wearing of Ski Boots or Storage of any Ski Equipment (Ski's / Snowboards ect.. ) is permitted inside any of our chalet units. Ski and snow board storage is Only Permitted on Units Exterior Deck.Due to the potential of bad weather and Snowy Conditions, Snow Tires and /or chains or a 4x4 wheel Vehicle may be necessary. Rear Wheel drive Vans are not sugguested . Stone Mountain Chalet Lodging / Owners in addition cannot be held Responsible for any Driveway or Parking Lot Conditions or any Vechicle / Parking Lot Incidents That may Occur from any inclement Weather conditions.

CLUB HOUSE RESORT FACILITIES
  • Any infraction of the posted Rules and Regulations pertaining to the club house facility will result in your Chalet(s) unit and guests from any further use of clubhouse privileges for the remainder of your groups' stay.
  • Club house facilities are to be used at your own risk.
  • Owners and management cannot be held responsible for any claims or liability.
  • Clubhouse resort facilities are for  Registered Guests Only and adult use; therefore, children under 18 years of age must be under adult supervision at all times.
  • For all our guests, Please remember to pack your Beach Towels and Swim Wear, proper attire is required at all times. OPEN:12am-11pm Closed on Tuesdays for maintenance.

QUIET HOURS
Stone Mountain Chalets' Quiet Hours are between 11:00 p.m. and 7:00 a.m. For the benefit and respect of all our Guests and Neighbors, please keep Noise and Activities down to a minimum during these quiet times.
Any Repeated Requests to Maintain these Quiet hours will result in persons and/or groups Immediate Eviction from premises resulting in loss of all Monies Paid, including Forfeiture of Your Security Deposit.

HELPFUL SUGGESTIONS
  • Please be respectful of our Guests, neighborhood and surrounding neighbors; please drive all Motor Vehicles at Moderate Speeds at all times. Please drive with Caution.
  • PLEASE REMEMBER to come Packing Towels for Personal Use during your Stay, Toiletries, and also Your Favorite Beach Towel and Swim Wear.
  • PLEASE PROVIDE Each one of Your Guests with a Copy of Our Lodging Policies to Help Prevent any Infractions of our Rental Agreement Rules/Policies Which may Result in You and your Groups Eviction and or Charges to Your Credit Card Security Deposit.  Also Please Remember to Print a Map from the Location  page of our web-site, for Accurate Directions for Each Guest Traveling Seperately. 

Southern Tier Taxi Provides  Both Taxi and Shuttle Service for Our Guests at Stone Mountain Chalet Lodging for a Taxi fee per person  or a
Shuttle Service fee  per Group, This Service is Available to Both Ski Resorts, Village of Ellicottville, and the Salamanca Seneca Allegany Casino. CALL in advance to Schedule your Group 1-716-375-8294 or Meg@ 1-716-904-2294 / Deb@ 1-716-904-2296

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Special Offers
 
How Our Guests
Feel About Us

Dear Scott & Lolita,We Recently Stayed in your Mardi-gras Deluxe Suite and had to write to Thank you Both!! It was so Beautiful and Perfect for the two us for a week end get-a-way.Such a Picturesque Area!! We will surely Return in the Future. Thanks again!

Walt & JaniePutney stayed in the Mardi-gras Deluxe Suite Chalet 

This is our Groups Second Time staying here at Stone Mountain Chalet Lodging in the Tannenbaum Combo Chalet we all had a Great Time Again !!

BrianSanneman stayed in the Tannenbaum Combo Chalet 

We had the whole Building,and Really loved it.Thanks for a Great time. Thanks for Supporting Us !! ( Clays a U.S. Service man stationed in Iraq )

Clay Yuhasz's stayed in the Tannenbaum Trio Chalet 

Scott and Lolita, We All had a Great Time. Thanks !!

Jim Fleming stayed in the SnowPine Chalet 

Read more....